
Top ways of increasing likelihood of receiving Tips
Introduce yourself to guests upon arrival when handing valet ticket “Hi welcome to XYZ, my name is XYZ and I’ll be your valet this morning, afternoon, evening”
If a female passenger is present open the door and place hand out to help them out of vehicle.
Check drivers side rear seat for a suit jacket on a hangar, if present ask guest if he would like you to get it, if so get it and begin to place on the guest.
If you notice guest taking out items from car immediately offer assistance
Show visible effort and hustle
Smile often and demonstrate positive body language
Aim for 3-5 minute take backs which includes hustling to vehicle when given a key
Hand key fob to guest when returning their vehicle as opposed to leaving it in the cup holder
Ensure you focus on getting door for female passenger when returning vehicle followed by closing door for driver
Wish all guests a great day / evening as they enter vehicle before you close day, the pleasantries remind guests that a gratuity will be appreciated