Retail & Shopping Centre
Proudly serving premier shopping centres across Canada, Gatsby has become the expert in retail valet programs.
Trust us to establish an industry-leading valet program that delights your guests with a convenient and memorable first impression at your shopping centre.
COMPLETE TURN-KEY VALET SERVICE PROGRAM
Elite shopping and mixed-use centres attract clientele accustomed to a high-level of personalized service. In partnership, we offer these businesses single or multi-door delivery point valet programs that add a warm welcome, convenience, and luxury to your guests’ visit - all contributors to a positive return on investment.
OUR SHOPPING CENTRE SYSTEM FOCUSES ON THE FOLLOWING:
PROCESS & TOUCHPOINT MANAGEMENT
We offer full automation, ticketless and payless solutions that streamline guest interaction.
Consistently stress-test the driveway and parking solutions to ensure they are as efficient and economical as possible.
REVENUE GROWTH & SECURITY MANAGEMENT
Implementing internal and external voucher and validation programs to increase sales
Automating the valet service providing complete accountability per ticket
Implementing security measures and making recommendations to further reduce slippage
Loss prevention tested quarterly to identify weak points in the system
EXTENDED SERVICE INITIATIVES
Country-wide valet loyalty program implementation
Bag valet service
Marketing / sponsorship promotion
Full detailing programs
Traffic/wayfinding/parking management services
LABOUR COST CONTROL EFFICIENCIES
Automation provides transparency into movements per hour; our customized scheduling software reduces or eliminates slack labour
Our 3 person creative scheduling team focuses on matching labour with your historic peaks to ensure appropriate staffing levels