Retail & Shopping Centre

Proudly serving premier shopping centres across Canada, Gatsby has become the expert in retail valet programs.

Trust us to establish an industry-leading valet program that delights your guests with a convenient and memorable first impression at your shopping centre.

 
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COMPLETE TURN-KEY VALET SERVICE PROGRAM

Elite shopping and mixed-use centres attract clientele accustomed to a high-level of personalized service. In partnership, we offer these businesses single or multi-door delivery point valet programs that add a warm welcome, convenience, and luxury to your guests’ visit - all contributors to a positive return on investment.


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OUR SHOPPING CENTRE SYSTEM FOCUSES ON THE FOLLOWING:


 

PROCESS & TOUCHPOINT MANAGEMENT

  • We offer full automation, ticketless and payless solutions that streamline guest interaction.

  • Consistently stress-test the driveway and parking solutions to ensure they are as efficient and economical as possible.

REVENUE GROWTH & SECURITY MANAGEMENT

  • Implementing internal and external voucher and validation programs to increase sales

  • Automating the valet service providing complete accountability per ticket

  • Implementing security measures and making recommendations to further reduce slippage

  • Loss prevention tested quarterly to identify weak points in the system

EXTENDED SERVICE INITIATIVES

  • Country-wide valet loyalty program implementation

  • Bag valet service

  • Marketing / sponsorship promotion

  • Full detailing programs

  • Traffic/wayfinding/parking management services

LABOUR COST CONTROL EFFICIENCIES

  • Automation provides transparency into movements per hour; our customized scheduling software reduces or eliminates slack labour

  • Our 3 person creative scheduling team focuses on matching labour with your historic peaks to ensure appropriate staffing levels

 
 
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