Retail & Shopping


Proudly serving premier shopping centres across Canada, Gatsby has become the expert in retail valet programs. Our steadfast focus on delivering elevated shopper experience at the retail front door has led to our growing partnerships in this sector.

Trust us to establish an industry-leading valet program that delights your guests with a convenient and memorable first impression at your shopping centre.

 
 
 

OUR SHOPPING CENTRE SYSTEM FOCUSES ON THE FOLLOWING:

 
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PROCESS & TOUCHPOINT MANAGEMENT

  • We offer full automation, ticketless and payless solutions that streamline guest interaction

  • Consistently stress-test the driveway and parking solutions to ensure they are as efficient and economical as possible

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REVENUE GROWTH & SECURITY MANAGEMENT

  • Implementing internal and external voucher and validation programs to increase sales

  • Automating the valet service providing complete accountability per ticket

  • Implementing security measures and making recommendations to further reduce slippage

  • Loss prevention tested quarterly to identify weak points in the system

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EXTENDED SERVICE INITIATIVES

  • Country-wide valet loyalty program implementation

  • Big valet service

  • Marketing / sponsorship promotion

  • Full detailing programs

  • Traffic/wayfinding/parking management services

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LABOUR COST CONTROL EFFICIENCIES

  • Automation provides transparency into movements per hour; our customized scheduling software reduces or eliminates slack labour

  • Our 3 person creative scheduling team focuses on matching labour with your historic peaks to ensure appropriate staffing levels